Our shared roleUser research, new user flow and interactiondesign.Plus an advisory presentation at Microsoft.
ResultsTested prototype based on a new and faster userflowNew UI with integration of your personal calendar and contacts.
Over time we all desire to get together with group of family, friends or business associates. It can then be difficult to find a time that is suitable for everyone. Datumprikker is a digital solution that helps you take the initiative and organize.
In this minor, I worked on a project for Webbeat B.V. (from Datumprikker/cally.com) with two fellow students. Here we have applied user research and service design with the aim “enabling people to meet spontaneously more easily”. To do this, the service had to be easier, simpler and the threshold for use had to be lowered.
The request from Datumprikker was to make the service faster, simpler, spontaneous and more accessible. That is why we interviewd and observed users about their experiences with Datumprikker and similar services. After processing the data in a user experience flow (image below), it became clear that a number of moments during the use (touchpoints) were in the red area and could be improved.
Room for improvement
1. Propose date and time
2. Search and select for contacts instead of typing
3. Language barrier
4. Respond to proposals
After carefully investigating points for improvement, we thought of as much as possible solutions as we could. We build multiple ideas into low fidality prototypes and tested this with our users. We continued with improvements and worked up the quality of the prototype through the proces, untill we did not had noticable feedback from 5 users in a row.
The points of improvements:1. Easy picking and choosing of the date and time by intergrating with the regarding calendar 2. Rather clicking than typing3. Minimizing the required interaction4. Fast response time
Proposing date and time with insight from your own agenda
For the initiator, his or hers calendar is displayed, in which date and time can be selected. This intergration with your calendar makes proposing date and time fast and easy. Easy because it is directly visible when you are available or not and fast because you only have to click.
Receive all date and time proposals as tinder-cards with visual relevant insight from your own calendar for direct decision making
This new interface makes it fast and easy to respond. Fast because of the swipe solution and easy because of the intergration with the regarding calendar. All options are shown integrated with a day view of your own calendar. It is immediately clear if you are available or if it conflicts with other appointments. Then swipe left or right.
Another screen, where clicking was a prominent feature in our prototype, is when selecting your invitees. By adding options as, groups, most chosen and all friends, you are able to click instead of filling in the email addresses field. In addition, we added a search option for large contactlists.
Nowadays, a lot has changed since our prototype and Datumrpikker nicely added a group invite by, for example, WhatsApp.
After finishing the project, Webbeats B.V. , the company behind Datumprikker, adopted these ideas and implemented them in the current app.